Return And Refund Policy

Eligibility

• Defective/damaged/incorrect items only
• Customized frames non-returnable unless faulty
• Request within 7 days

Process

• Contact support with order details/photos
• Approval required before return

Refunds

• Processed within 7–10 business days
• Credited to original payment method

Exchanges

• Offered if stock available

Non-Returnable Items

• Customized frames, misused products, items without packaging

Customer Responsibilities

• Secure packaging for returns

Policy Updates

May change periodically